Legal Information

PRIVACY POLICY

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last Updated: December 2024

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

Contact Information:

  • Name and company details
  • Email address
  • Phone number
  • Billing and shipping address

Business Information:

  • Industry and company size
  • Product preferences
  • Purchase history
  • Communication preferences

How We Use Your Information

Service Delivery

Process orders, provide customer support, and deliver our industrial storage solutions to meet your business needs.

Communication

Send important updates about your orders, new products, and relevant industry information that may interest you.

Improvement

Analyze usage patterns to enhance our products, services, and overall customer experience continuously.

Data Protection & Security

Security Measures

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

SSL/TLS Encryption
Secure Data Storage
Access Controls
Regular Security Audits

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws.

Retention Periods:

Account Information Active account duration
Transaction Records 7 years
Communication Logs 3 years
Marketing Data Until opt-out

Your Rights & Choices

Access & Correction

You have the right to access, update, or correct your personal information at any time through your account settings or by contacting us directly.

Data Portability

Request a copy of your personal data in a structured, commonly used, and machine-readable format for transfer to another service provider.

Deletion

Request deletion of your personal information, subject to certain legal obligations and legitimate business interests.

Marketing Opt-out

Unsubscribe from marketing communications at any time using the unsubscribe link in our emails or through your account preferences.

Cookies Management

Control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

Complaint Rights

File a complaint with relevant data protection authorities if you believe we have not handled your personal information appropriately.

International Data Transfers

As a global company serving customers in 30+ countries, we may transfer your personal information to countries outside your residence. We ensure appropriate safeguards are in place for all international transfers.

Adequacy Decisions

Transfers to countries with adequate data protection levels

Standard Contractual Clauses

Legal frameworks for secure international transfers

Binding Corporate Rules

Internal policies ensuring consistent data protection

Contact Us About Privacy

Have questions about this Privacy Policy or how we handle your personal information? We're here to help.

Phone: +86-769-8888-8888
Contact Form

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Need Help?

Our storage experts are here to help you find the perfect solution. Contact us directly:

Email: [email protected]

Phone: +86-769-1234-5678

Response Time: Within 24 hours