Legal Agreement

Terms of Service

Please read these terms carefully before using our industrial storage solutions and services.

Last Updated: December 2024

1. Agreement to Terms

By accessing and using the services of Dongguan Top-notch Metal & Plastic Products Co., Ltd., you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use this service or purchase our products.

2. Products and Services

We provide comprehensive industrial storage solutions including but not limited to:

Storage Systems

  • • Warehouse Storage Racks
  • • Mold Racks & Cantilever Racks
  • • Heavy-Duty Shelving

Organizational Solutions

  • • Drawer Parts Cabinets
  • • Tool Cabinets & Workbenches
  • • Plastic Storage Bins

All products are manufactured according to ISO 9001:2008 standards and come with quality assurance guarantees.

3. Pricing and Payment

Payment Terms

  • Payment terms are negotiable based on order volume and customer relationship
  • Custom quotes provided within 24-48 hours
  • Volume discounts available for bulk orders

Pricing Policy

  • Prices are subject to change without prior notice
  • Confirmed orders are honored at quoted prices
  • Additional charges may apply for customization

4. Shipping and Delivery

Global Shipping

We export to 30+ countries including Germany, Spain, Portugal, Brazil, UK, Netherlands, Switzerland, Turkey, France, Italy, Denmark, and South Africa. Shipping terms and delivery schedules vary by destination and product type.

Standard Delivery

15-30 business days

Express Shipping

7-15 business days

Custom Orders

30-60 business days

5. Warranty and Returns

Quality Guarantee

All products are manufactured with high-grade materials ensuring durability, corrosion resistance, and long lifespan. We stand behind the quality of our industrial storage solutions.

Warranty Coverage
  • • Manufacturing defects covered
  • • Material quality assurance
  • • Structural integrity guarantee
  • • Professional installation support
Return Policy
  • • Returns accepted within specified period
  • • Products must be in original condition
  • • Custom orders are non-returnable
  • • Return shipping costs apply

6. Intellectual Property

All designs, trademarks, logos, and proprietary information related to Dongguan Top-notch Metal & Plastic Products Co., Ltd. are protected intellectual property. Unauthorized use, reproduction, or distribution is strictly prohibited.

OEM/ODM partnerships are available under separate agreements with proper licensing and authorization.

7. Limitation of Liability

Our liability is limited to the purchase price of the products. We shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.

This limitation applies to all claims, whether based on warranty, contract, tort, or any other legal theory.

8. Governing Law

These terms shall be governed by and construed in accordance with the laws of the People's Republic of China. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Dongguan, Guangdong Province.

Questions About Our Terms?

Our team is here to help clarify any questions about our terms of service.

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Need Help?

Our storage experts are here to help you find the perfect solution. Contact us directly:

Email: [email protected]

Phone: +86-769-1234-5678

Response Time: Within 24 hours